Privacy Policy
At Pilot Theory Online, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data in compliance with the General Data Protection Regulation (GDPR) and other applicable laws.
Effective Date: 20/11/2024
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1. Information We Collect
We may collect the following personal information from you:
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Names
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Email addresses
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Payment details
This information is collected via our booking forms when you schedule private tuition sessions with us and when you purchase our products and services.
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2. How We Use Your Information
We use the data collected for the following purposes:
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To manage bookings and provide our private tuition services.
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To communicate with you regarding your sessions, updates, or enquiries.
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For payment processing and record-keeping.
We do not use your data for marketing purposes unless explicitly agreed upon by you.
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3. Data Sharing
Your information is treated as confidential. We do not share your personal data with third parties unless required by law or with your explicit consent. Payment processing may involve trusted third-party services, but these providers are GDPR-compliant.
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4. Data Retention
We retain your personal data only as long as necessary to provide our services and comply with legal obligations. Once your data is no longer needed, it will be securely deleted or anonymised.
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5. Your Rights Under GDPR
Under the GDPR, you have the following rights regarding your personal data:
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Access: You can request a copy of the personal data we hold about you.
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Rectification: You can request corrections to your personal data if it is incomplete or inaccurate.
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Erasure: You can request deletion of your personal data where applicable.
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Restriction: You can request limited processing of your data.
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Objection: You can object to data processing under certain circumstances.
To exercise these rights, please contact us at cameron@pilottheoryonline.com.
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6. Data Security
We implement appropriate technical and organisational measures to ensure your data is secure and protected against unauthorised access, alteration, disclosure, or destruction.
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7. Age Restrictions
Our services are intended for individuals aged 18 and above. We do not knowingly collect data from minors. If we become aware of any data collected from someone under 18, it will be promptly deleted.
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8. Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any major updates will be posted on our website, and we encourage you to review this policy periodically.
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9. Contact Us
If you have questions about this privacy policy or your personal data, please contact us at:
Pilot Theory Online
Email: cameron@pilottheoryonline.com
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Thank you for trusting Pilot Theory Online with your personal information.